LUXURY Istanbul City TourS FREQUENTLY ASKED QUESTIONS
What are the exact dates of your tours?
Daily departure to the destinations mentioned in the itinerary. These tours depart every day and on request.
How can I book my vacation?
After you have fully explored this web site and found a tour that suits you, simply complete the short booking form that you will find at the bottom of each tour itinerary page or call us here in Turkey on +0090 549 540 5401. We will check availability for your preferred date and respond by e-mail or telephone. Once availability has been confirmed and you are happy to go ahead with the booking, we will charge a minimum booking deposit to your credit card. An e-mail confirming all the details of the tour, including, hotel name, domestic flights if booked with us, will be sent immediately.
When is the total invoice amount due?
The balance of your invoice is due 4 weeks before the start date of your tour.
Are prices guaranteed?
Our price guarantees that no increase in land costs will occur, once you have paid the deposit for your tour. This is your protection against daily international currency fluctuations. When you have paid for your domestic flight in full, there will be no change in the cost of the ticket, even if airfares rise later.
What is our transportation during the tour?
Your transportation depends on your group size. From small cars to commercial vehicles and luxury sedans, whether you're traveling for business, corporate or leisure, Luxury Tours Turkey knows how to meet your needs and offers you a large variety of new models the best quality. We offer Ferrari, BMW, Mercedes and many cars throughout the country in comfort & style. You will be able to arrive at your destination in a relaxed way, VIP style. If you wish to request a private flight, helicopter or limousine we can arrange this for you at an additional cost.
Is This Tour Private?
Yes your tour is private. You will enjoy your own tour guide, driver and vehicle throughout the duration of your tour. No other people can join your tours.
In which kind of hotel will we stay?
In Turkey there are three different kinds of hotel standards within the 5 star hotel category. These are standard 5-star, luxury 5-star and deluxe 5-star hotels. Your hotel is carefully selected from only the very best deluxe 5-star hotels in Turkey.
What type of Room will we get?
Everywhere you will stay in luxury rooms, except in Cappadocia where you will stay in authentic cave suites. As Cappadocia is famous for its cave hotels, we recommend you experience this.
Are our Domestic flight tickets included in the package?
Yes all your Domestic flights have been included in your tour package.
Are our International flight tickets included in the package?
No. Your International flights are not usually included in our Turkey packages. If requested however, we can help you.
How big is the boat for our yacht Cruise?
Depending on the size of your group, we can cater from 2 cabins up to 10 cabins per cruise. As your tour will be private, your boat size is dependent upon your group size.
What are the yacht facilities?
Your boat will be fully airconditioned and includes tv, dvd player, private bathrooms, 24hr hot water supply, kitchen, indoor and outdoor dining areas, fishing equipment, life jackets and safety equipment. Bar facilities are also available. A cook will be available at your disposal.
What are the discounts for Children?
Under 2 years of age, your child will travel free of charge by land. Flight ticket insurance cost will be 15 Euros only.
Children under 6 years of age will travel free of charge by land. Flight tickets must be paid in full.
Children 7-11 years of age are charged at 50% of a full priced adult tour in Istanbul. Flight tickets are charged at 75% of a full priced adult.
How much is the deposit?
Your booking deposit 30% of the total invoice amount.
Once paid, we can confirm your flight reservations and hotel arrangements for you.
Are there any other discounts available for group bookings?
EARLY BIRD DISCOUNTS:
Early birds discounts are available on some scheduled guided group tours, if you book more than 5 months in advance. To check out on which tours these discounts apply to, check our prices section on the website. Note that we must receive your booking and deposit 5 months prior your departure date.
Why should I purchase travel protection?
For the same reason that you have house and car insurance - to protect you, your loved ones, your possessions and your travel investment. If you or your family have unexpected health problems, experience flight delays or have possessions stolen during your vacation, you receive money back.
How much luggage can I take?
On bus tours space for luggage is limited so each passenger is permitted to take the equivalent luggage specified by most Business Class air carriers. This includes 2 suitcases and 2 additional cabin-sized cases or garment bags per person. In addition, all passengers on coach tours are permitted a carry-on bag, which may be stowed under your seat or overhead in the coach.
On plane tours you are permitted to bring 18kg of checked luggage and 8kg of hand luggage. If you have additional luggage to the above specified, please let us know and we will assist you with this requirement.
How early can I check into the hotel on day of arrival?
You may check into rooms between noon and 1:00 pm, depending on the hotel policy. If your hotel room is available then we can help you to check in early. Just let us know your arrival time and we can take care of the rest.
Will we have opportunities to take walks and exercise?
Many of our tours incorporate walking tours in interesting places such as Topkapi Palce, Bergamon, Ephesus and Cappadocia. These are leisurely paced walks with a guide. We suggest that you take a pair of comfortable shoes with non-slip soles as many historic places have uneven paving. Your hotels will almost always have gymnasium facilities included for use at your own discretion.
How much money do I need to take with me?
As most components of your tour have been prepaid, you will need cash for lunch each day and dinners when you have an evening at leisure. Are you an avid shopper? Do you like a cocktail or Turkish drinks in the evening? These costs are left entirely up to you. Also it is customary to tip your guide and driver at the end of the tour. Credit cards and ATMs are widely used so there's no need to carry a lot of cash.
Are there any free days for activities?
All of our tours are carefully planned with attractive sight-seeing every day. However, as most tours offer 2-night stays, you may choose not to travel with the group and pursue your own interests on a day when the coach will be returning to the same hotel.
Will we be with the same tour guide be with us in every region?
Yes. Your tour is a VIP luxury package. Your tour guide will be with you at all times throughout the duration of your tour.
Are museum entrance fees included in tour price?
All museums stated in our tour itinerary included to the tour price and we dont demand extra fee from you for tickets.
Can I have optional extra acitivites during the tour?
Yes you can take optional tours during the tour but our advice is to take all optional tours before you start the tour. Because you have probability not to find a space for it or the prices can be different.
Is Turkey a safe country?
Turkey is among the safest countries in the world. You can walk around whenever you want. You can go by yourself to the restaurants, cafes and bars worry free.
Our advice is to carry the hotels address with you when you go outside in case you forget your hotel name.
What languages will our Tour Guide be fluent in speaking?
You will be assisted by a fluent English speaking professional tour guide who is deeply knowledgeable of Turkey. We also have guides who are competent in Turkish, French, Spanish and German. Any other languages, we can provide upon request.
What are the entrance fees associated with the sites we will visit?
Entrance fees make up to approx 30% of your tour cost. All entrance fees mentioned in the itinerary are included in the tour price and will be paid for by Luxury Tours Turkey.
What about Shopping?
You will have plenty of time throughout your tour to visit the local shops. Istanbul isnt always the best place to shop! It is the best place to bargain however. If there is something in particular you are looking for, please ask your tour guide and they will advise you on the best place to go. Carpet, leather and jewellery shopping is best done in Kusadasi/Ephesus where you will visit the factories, also learn a lot more about the product from the factory guides.
Can we book customised tours with Luxury Tours Turkey?
Yes. We are glad to assist you with your special requests. We can make anything a reality.
What about Early Arrivals?
If you are arriving in Turkey a few days prior to tour start date, we are more than happy to arrange transfers and accommodation for you. This will not be included in the itinerary cost. Additional costs will be advised once further information is given by the customer.
What about VISAS?
Depending on your nationality or passport, you will be able to purchase a visa when you arrive at the airport in Turkey. Please however confirm this with your national embassy, as some nationalities require this to be done in advance. Australia, the United States and England are charged approx £10 GPB on arrival, New Zealand and most Gulf States are able to enter free of charge. Please note that this fee maybe subject to change.
What is the currency in Turkey?
We use New Turkish Lira (YTL). Although in a lot of places including hotels and shopping destinations, it is common that the proprietor will accept USD, EURO or GBP. We recommend that exchanging your money into Turkish Lira will save you money and confusion. There are many exchange offices all throughout Turkey, along with ATM machines for you to withdraw from. Most shops will accept your credit cards.
Must I bring cash money with me? And are credit cards valid in Turkey?
You dont need to keep a lot of cash money with you because the credit card is valid everwhere in Turkey. In all shopping you make you can use your credit card. But it is better for you to use Turkish lira when you are in Turkey because it is more advantageous.